Visitor Information Centre

Nothing beats shopping in your favourite city and county. Please ensure you check opening times directly with the business before you travel.
Lincoln Visitor Information Centre
Shopping at the Lincoln Visitor Information Centre
Lincoln Visitor Information Centre Shopping at the Lincoln Visitor Information Centre

The team at the Visitor Information Centre can tell you everything you need to know about Lincoln. Pop in for advice on what to do, where to go and how to get there.

Start your trip to Lincoln at the Visitor Information Centre. Winners of a 2023 Travellers' Choice Award, the centre’s knowledgeable team will advise you on the best way to experience the city during your visit.  

If you’re in need of travel tips, the centre stock a large range of brochures, maps and leaflets for the local area. The team also provide advice on where to stay, what to do and where to eat. 

The Visitor Information Centre also stock a fantastic range of Lincoln souvenirs, including locally made produce, homeware and jewellery. You can also purchase postcards, seasonal decorations and literature about the city.

If you would like an item posting, you can email the team, or phone them on: 01522 545458. 

Leigh Pemberton House

The Visitor Information Centre is located in the iconic Leigh-Pemberton House, inbetween the Castle and the Cathedral.

Dating back to 1543, this half-timbered building was originally a wealthy merchant's house, before later becoming an inn.

From 1899-1979 it served as a bank, undergoing extensive restoration during that time frame. The building was eventually given to the city of Lincoln by the Chairman of the National Westminster Bank, Sir Robin Leigh-Pemberton.

Today, Leigh Pemberton House is one of the oldest buildings in Lincoln to still be in regular use. As the building is Grade-II listed, it still boasts many of its original features, including a stunning beamed ceiling.

Accessibility

Due to the Visitor Information Centre's historic location, accessibility is restricted. There are two steep steps into the building, with a handrail, and one inside. However, assistance is available at the door at the press of a button – the staff can offer a personalised service.

There is a hearing loop fitted inside and the friendly staff will be happy to help with any of your needs.

You can find full accessibility details on the Lincoln Visitor Information Centre Access Statement.

Travellers Choice Award 2023

In 2023 the Visitor Information Centre received their second Travellers Choice Award from Tripadvisor.

Every year, Tripadvisor celebrates the various attractions and businesses worldwide that consistently deliver amazing experiences.

The awards are based on the quality and quantity of traveller reviews and ratings posted on TripAdvisor - only 10% of listed businesses receive this sought after accolade.

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Opening Hours

Monday - Saturday: 10.00am - 5.00pm

Sundays & Bank Holidays: 10.30am - 4.00pm

Additional Information

+44 (0)1522 545458
[email protected]
9 Castle Hill,
Lincoln,
Lincolnshire,
LN1 3AA