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Visitor Information Centre

Lincoln Visitor Information Centre
Shopping at the Lincoln Visitor Information Centre
Lincoln Visitor Information Centre Shopping at the Lincoln Visitor Information Centre

The Visitor Information Centre provides information and gives advice on everything 'Lincoln': where to visit, what’s on, public transport enquiries and much more. Buy your Lincoln souvenirs here too.

Start your visit to Lincoln at the Lincoln Visitor Information Centre. The knowledgeable team can advise on the best way to experience the city during your visit and there is a wide range of information available including leaflets on all local attractions. 

The Visitor Information Centre has a stunning range of local souvenirs, ideal for gifts including local Select Lincolnshire produce. There are also gifts ideal for aviation enthusiasts, London souvenirs, guide books, postcards, jewellery and more. You can also purchase tickets for some local events, including tickets for the Tour Lincoln open top sightseeing bus, and book local and national accommodation.

Brochures and other useful literature is available from the Centre; alternatively, you can download brochures below or order some in the post for free on our online shop.  Up to the minute information on accommodation can be found at the Centre too, or you can find accommodation online from (in the city) or (in the county).


The Visitor Information Centre is located in Leigh-Pemberton House which dates back to the 16th century. It is one of the oldest buildings in Lincoln that is still in regular use and has a stunning beamed ceiling inside visible to all visitors.


Due to the Visitor Information Centre's historic location, accessibility is restricted. There are two steep steps into the building, with a handrail, and one inside. However assistance is available at the door at the press of a button – the staff can offer a personalised service.

There is a hearing loop fitted inside and the friendly staff will be happy to help with any of your needs.

See full accessibility details on the Lincoln Visitor Information Centre Access Statement.

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Opening Hours

  • Monday - Saturday: 10am - 5pm
  • Sunday: 10:30am - 4pm

Closed Christmas Day, Boxing Day, and New Year's Day. Restricted opening times around the Christmas week, call 01522 545458 for details.

Additional Information

+44 (0)1522 545458
9 Castle Hill,